Product Manager

Pay$5,500 – $7,500 per month

LocationChangi

TypeFull Time

LevelMid Level

Posted1d ago

Job Summary

We are looking for a Product Manager to oversee the lifecycle of our regional express air freight and cross-border land transport products (Singapore–Malaysia). The successful candidate will be responsible for market-driven product definition, data-led performance monitoring, and continuous service improvement.

Job Description

1. Product Lifecycle Management

Market Monitoring: Track Asia-Pacific express air freight trends, Singapore-Malaysia land transport market share, and competitor activities to maintain product competitiveness.
Standardised Product Definition: Continuously refine Asia-Pacific express air freight and Singapore-Malaysia two-way land transport services, defining clear Service Level Agreements (SLA), warehouse cut-off times, and customs clearance cut-off times.
Customised Solutions: Develop differentiated bonded transshipment and door-to-door solutions for key industries, including high-tech semiconductor electronics manufacturing and express courier/parcel (CEP) services.

2. Product Process Monitoring & IterativeOptimisation

Data-Driven Strategy Adjustment: Regularly assess market share and profitability of Asia-Pacific air freight and Singapore-Malaysia FTL (Full Truckload) & LTL (Less-than-Truckload) services. Adjust product configurations based on industry demand patterns (e.g. e-commerce and semiconductor).
Process Bottleneck Improvement: Analyse lead time data to reduce total transit time by reorganising consolidation logic or changing customs clearance partners.
Service Standard Iteration: Update the Product Operating Manual (SOP) based on customer feedback, complaints, and competitor benchmarks ,ensuring service standards remain industry-leading.

Requirements

Diploma or degree in Logistics, Supply Chain Management, Business, or a related field (or equivalent work experience).
At least 3–5 years of experience in logistics product management, freight forwarding, or a similar role.
Familiarity with Asia-Pacific air freight and/or Singapore–Malaysia land transport operations.
Ability to work with operational data (lead time, profitability, market share) to drive decisions.
Understanding of customs processes for bonded transshipment (advantageous but not mandatory).