Retail Associate

Hiring: Retail Associate Full-Time

Shift work required (Includes weekends and public holidays)

Company: 1Collectibles

Location: [TBC]

We are looking for passionate, energetic, and customer-driven individuals to join our retail team! If you love the collectibles community, thrive on engaging with people, and want to turn your passion into a fulfilling role, we want to hear from you. No prior industry experience required—we value attitude and passion above all else

Key Responsibilities

- Store Operations & Cashiering

- Handle daily opening and closing of store accounts, balancing the POS (Point of Sale) system, and daily cash float management.

- Process customer transactions accurately via the POS system (cash handling, PayNow, Nets, and credit cards).

- Inventory & Stock Management, Process incoming new inventory, verifying stock amounts against invoices to ensure accurate counts.

- Conduct regular stock-taking (inventory audits) to ensure physical stock matches system data perfectly.

- Sort, organize, and restock display shelves and high-value glass showcases neatly.

- E-Commerce & Order Fulfillment, Support the back-of-house operations by picking, securely packing, and preparing online orders for daily shipping.

- Customer Experience & Lounge Maintenance, Assist walk-in customers, collectors, and parents with purchases, answering questions, and offering product recommendations across various TCG/Sports card sets.

- Keep the retail floor and customer gaming lounge presentable, tidy, and welcoming at all times.

Job Requirements

- Ability to work independently, multi-task, and stay highly organized in a fast-paced retail and e-commerce environment.

- Previous experience in retail sales, hobby/card shops, or e-commerce fulfillment is preferred, but candidates with zero experience are welcome to apply as on-the-job training will be provided.

- A personal interest or basic understanding of TCGs (e.g., Pokémon, One Piece, Weiss Schwarz, Riftbound) or Sports Cards (NBA, Soccer, MLB) is highly advantageous.

Commitment: Must be comfortable working retail hours, including weekends and public holidays (when major tournaments and product releases occur).

Benefits & Remuneration

- 13 Month Bonus

- Staff discounts on selected hobby products

- Opportunity to grow with an expanding business

- Comprehensive on-the-job training (Card grading, authenticity checking, e-commerce management)

How to Apply:

Interested candidates, please email your resume, preferred commitment type (Full-Time or Part-Time), and a short paragraph introducing yourself and your hobbies to: jess@1collectibles.com

Pay: $2,000.00 - $2,500.00 per month

Benefits:

• Employee discount

• Professional development

Work Location: In person