Retail Sales Assistant

About the role

As a Retail Associate, your goal is to ensure the smooth running of in-store retail operations and to identify customers' needs and recommend suitable shop items that best satisfy their needs by applying effective communication skills and exceptional customer service.

Key responsibilities

• Receiving, processing, and organizing shipments and deliveries accordingly
• Setting up merchandise display in the showroom
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
• Assisting customers in locating desired shop items
• Informing customers of shop promotions to encourage purchases
• Performing regular price audits to identify and correct price discrepancies
• Performing housekeeping to ensure the cleanliness of the showroom
• Addressing customers' queries and identify their needs
• Addressing and resolving customers complaints in a professional manner
• Processing customer payments using the shop's Point of Sale (POS) system

About you

• Able to commit fully with no concurrent employment or side projects
• Maintain an in-depth knowledge of store items to provide advice and recommendations as needed

About us

We are a Singapore-based home fixtures and accessories company, dealing with mainly Lightings, Fans, Bathroom wares, Kitchen Sinks and Faucets. We have a Retail Showroom and presence in the Ecommerce platform.