Social Media & Community Associate (Retail & Digital) / $2,500 higher
S$2,500 higher + monthly incentives + Variable Bonus + AWS
Offers tabletop wargames and miniature gaming products
Offers related gaming accessories and materials
Provides miniature figures and models for hobbyists
Supports players with rulebooks for tabletop gaming
Our Client, a retailer specialising in tabletop wargames, miniature models, gaming accessories, and hobby products for gaming enthusiasts, is inviting qualified candidates to fill the position as Social Media & Community Associate (Retail & Digital).
RESPONSIBILITIES:
1. Social Media Management
Plan and execute a content calendar for Instagram, Facebook, and TikTok.
Create engaging "boots-on-the-ground" content (short-form videos, photos) featuring our retail products.
Monitor trends to keep our brand relevant in the local market.
2. WhatsApp Community & Engagement
Manage and grow our exclusive WhatsApp broadcast groups/communities.
Respond promptly to customer inquiries, providing product recommendations and stock updates.
Drive sales by sharing "exclusive drops" or "flash deals" directly to our community members.
3. Retail & Customer Support
Assist with retail operations during peak periods or special events.
Gather feedback from in-store customers to inform future social media content.
Ensure a seamless "O2O" (Online-to-Offline) experience for customers.
REQUIREMENTS:
Diploma in any fields
Proficient in Canva, CapCut (or similar mobile editing tools), and WhatsApp Business.
A "people person" who enjoys interacting with customers both behind a screen and face-to-face.
OTHER INFORMATION:
Location : Commonwealth
Working Days/Hours : 5 days work week inclusive of 1 weekend
Salary: S$2,500 higher (salary will commensurate according to experience & qualifications)
The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.
Please indicate the below information in your resume:
Current & Expected salary
Reason(s) for leaving
Availability to commence work
We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.