Warehouse Lead
About the role
You will run a lean warehouse (yourself + 2 experienced staff) where you execute daily operations while enforcing strict adherence to the system. You are expected to be hands-on (90%) while maintaining control of accuracy, organisation, and workflow.
Key responsibilities
Execute picking, packing, and dispatch based on system-generated sheets
Ensure all retail and e-commerce orders are fulfilled accurately and on time
Follow and enforce correct picking sequences and packing methods
Follow picking lists exactly as generated, assigned storage locations, and standard operating procedures (SOPs)
Maintain high alignment between physical stock and system records
Perform regular cycle counts and stock topups
Identify and report discrepancies immediately
Maintain clean, structured picking zones and proper bulk storage areas
Ensure fast-moving SKUs are easily accessible
Prepare shipments for retail fulfilment (cartons) and e-commerce parcels with correct labelling, packing, and handover
Guide warehouse assistant on daily tasks and ensure work is completed efficiently during dispatch cycles
Identify inefficiencies in picking flow, packing process, and layout, and provide feedback to improve system and operations
About you
2–4 years warehouse experience (hands-on required)
Comfortable in working to create a structured, system-driven environment
Strong attention to detail and accuracy
Able to follow and enforce processes strictly
Basic proficiency in Google Sheets / digital tools