Business Development Executive

About uParcel - Know more about us on https://www.uparcel.sg

Role Summary
We’re hiring a Business Development Executive who will proactively build and convert a pipeline of ecommerce sellers, retailers and SMBs into uParcel customers. This is a hands-on, target-driven role that requires creativity in outreach and solution-selling skills. The ideal candidate is an energetic self-starter who thinks like a founder — constantly testing new approaches to find and win customers, create customer decks/presentation and who can clearly demonstrate how our complete ecommerce enabler, warehouse fulfilment, delivery services solve business problems.

Key Responsibilities
• Generate new business through proactive outbound prospecting (email campaigns, LinkedIn, events, referrals).
• Creatively design and execute targeted outreach strategies and campaigns to acquire potential customers.
• Qualify leads and manage the full sales cycle: discovery, proposal, negotiation and close.
• Develop tailored commercial proposals and service packages (warehousing, pick & pack, fulfilment, last-mile delivery, e-commerce enabler service) that meet customer needs.
• Work closely with Operations and Customer Success to ensure smooth handovers and successful onboarding.
• Maintain accurate and up-to-date records in the CRM; track pipeline and forecast sales.
• Hit monthly and quarterly sales targets (new accounts, revenue, MRR/ARR or shipments).
• Identify cross-sell and upsell opportunities within existing accounts.
• Collect market intelligence and customer feedback to inform product enhancements and marketing.
• Represent uParcel at industry events, meetups and relevant trade shows when required.

“Very Important” Requirement — Creativity & Proactivity
• Must demonstrate a strong bias for action: you proactively identify and test new channels, scripts and approaches to source customers without waiting for inbound leads.
• Must show creativity in outreach — e.g., designing campaigns, bespoke demos, pilot offers, partnerships or growth experiments — and be able to iterate based on results.

Required Skills & Experience
• Fresh graduates who are keen in sales are welcome to apply.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and presentation skills — able to articulate propositions in simple business terms.
• Strong hunter mentality: comfortable with cold outreach and persistence follow ups.
• Creative thinker — able to design campaigns, pilots or promotions to open doors and convert prospects.
• Good negotiation skills and commercial awareness.
• Basic knowledge on using Claude.ai or Chatgpt tools to build Agentic Agents to improve productivity and accuracy.
• At least a Diploma/Bachelor’s degree or equivalent is preferred

Personal Attributes
• Proactive, Self-motivated, resilient, and outcome-focused.
• Comfortable working in a fast-moving startup / scale-up environment with changing priorities.
• Collaborative — works well with Ops, CS and product teams to deliver end-to-end customer success.
• Data-informed: uses metrics to measure success and refine approaches.