Digital Marketing Executive (Client Servicing & Project Management)
About the role
As a Digital Marketing Executive (Client Servicing & Project Management), you will oversee the end-to-end delivery of client marketing campaigns. This role combines strong client servicing with hands-on digital marketing skills — coordinating internal and external teams, managing client relationships, and reporting on campaign performance across social and digital platforms. You will act as the key liaison between clients, freelancers, and internal specialists to ensure campaigns meet KPIs and renewals are proactively managed.
Key responsibilities
Set up and manage project dashboards in Asana for each campaign.
Coordinate internal teams (content, design, ad-buy) and external freelancers (writers, videographers, designers).
Track deliverables against timelines; flag risks early.
Review freelancer-submitted work for quality before client delivery.
Maintain master sheets for articles, client data, and campaign status.
Act as the primary point of contact for assigned clients.
Manage day-to-day communication, approvals, and feedback.
Proactively schedule renewal discussions with the Sales Director.
Monitor campaign performance across Instagram, Facebook, and other platforms.
Compile post-campaign reports using Google Analytics, SEMrush, and Meta Insights.
About you
2–4 years of experience in client servicing, account management, or project coordination in a marketing/agency environment.
Hands-on experience with project management tools (Asana) and CRM systems (Zoho).
Strong digital marketing skills: campaign monitoring, reporting, and analytics (Google Analytics, SEMrush, Meta Ads).
Experience reviewing freelancer deliverables and managing multi-disciplinary teams.
Excellent communication and stakeholder management skills; confident in client meetings and renewal discussions.
Highly organized and detail-oriented, able to manage multiple campaigns concurrently.
About us
HHWT (Have Halal Will Travel) is the employer for this role.