E-commerce Executive $2800-3200
Full Time: Monday-Friday: 9:00am to 6:00pm and Sat.: 9:00am to 1:00pm
Job Highlights:
Friendly Environment
Opportunity to Grow
Key responsibilities
Manage the operation of Singapore's e-commerce platforms and understand the current status of each platform, with the ability to communicate with platform managers and effectively convey company needs
Prepare and upload product listings including content for various e-commerce partner platforms such as Shopee and Facebook in Singapore
Maintain and ensure all product information such as pricing and inventory are up to date and available-to-sell
Receive and respond to e-commerce customer inquiries and concerns through web chat, phone, and emails
Manage e-commerce customer comments and reviews through social media
Work closely with various department heads to plan and execute marketing strategies to achieve sales targets
Consolidate sales performance from each platform for reporting and recommendation purposes
About you
Singapore Citizen or Singapore Permanent Resident (PR) only.
Minimum 1 year of experience in e-commerce operations, preferably with platforms such as Shopee and other online marketplaces
Candidates without relevant experience are also welcome
Excellent verbal and written communication and interpersonal skills
Bilingual in English and Chinese, with the ability to liaise effectively with Mandarin-speaking clients
Self-motivated, proactive, and able to work independently with a positive attitude
Strong sense of responsibility and attention to detail