Marketing & Sales Support
Key Responsibilities
Digital Marketing
- Plan and execute digital marketing campaigns across Facebook, Instagram, TikTok, Google and other relevant platforms.
- Create engaging content, including social media posts, short-form videos, advertisements and promotional materials.
- Manage the company’s social media accounts and content calendar.
- Set up and monitor paid advertising campaigns to generate quality sales leads.
- Update website content and improve the company’s online visibility.
- Manage Google Business Profile, online listings and customer reviews.
- Track campaign performance, lead sources and marketing costs.
- Prepare regular reports on enquiries, conversion rates, cost per lead and return on advertising spend.
- Coordinate photography and video content from moving projects.
- Identify new marketing ideas, partnerships and promotional opportunities.
Sales and Account Management
- Respond promptly to customer enquiries received through telephone calls, WhatsApp, social media and email.
- Understand customers’ requirements and recommend suitable services.
- Prepare quotations, follow up with prospects and convert enquiries into confirmed bookings.
- Manage assigned customer accounts from the initial enquiry through completion of the move.
- Coordinate with the operations team to ensure accurate scheduling and smooth service delivery.
- Follow up with customers after each move to obtain feedback, reviews and referrals.
- Maintain accurate customer and sales records using the company’s CRM or tracking system.
- Work towards monthly lead-generation, sales-conversion and revenue targets.
Administrative Support
- Prepare quotations, invoices, booking confirmations and other customer documents.
- Update job schedules, customer records and payment information.
- Assist with the coordination of movers, vehicles and appointment timings.
- Monitor outstanding payments and follow up with customers when required.
- Organise digital files, marketing materials and administrative records.
- Support management with general administrative and operational duties.
Requirements
- Diploma or degree in Marketing, Business, Communications or a related field is preferred.
- At least [1–2 years] of experience in digital marketing, sales, customer service or administration.
- Familiarity with Meta Business Suite, TikTok, Canva, Google Ads or similar marketing platforms.
- Comfortable creating social media content and appearing in videos when required.
- Strong written and spoken English; additional languages are an advantage.
- Confident in handling customer enquiries and closing sales.
- Organised, responsible and able to manage several tasks simultaneously.
- Comfortable working in a fast-paced small-business environment.
- Basic knowledge of Microsoft Office or Google Workspace.
The Ideal Candidate
You are creative enough to produce engaging marketing content, commercially driven enough to convert enquiries into sales, and organised enough to handle administrative responsibilities accurately. You take ownership of your work, communicate confidently with customers and enjoy helping a growing local brand succeed. You can work alone or as a team player.
What We Offer
- Performance-based sales and marketing incentives.
- Opportunities to grow with an expanding local company.
- Hands-on exposure to marketing, sales and business operations.
- Supportive and friendly working environment.
- Career-development opportunities based on performance.
How to Apply
Please send your résumé together with the following information:
- Current and expected salary
- Availability or notice period
- Examples of social media content or marketing work, if available
- A short introduction explaining why you would be suitable for this position
Only shortlisted candidates will be contacted.