Sales Support Executive
About us
Otto Waste Systems S'pore Pte Ltd is a leading waste management and environmental solutions provider committed to delivering exceptional service to our clients across Singapore. We pride ourselves on our innovative approach to waste management, sustainability initiatives, and customer-focused operations. Our team is dedicated to supporting businesses of all sizes with comprehensive waste solutions that make a positive environmental impact.
About the role
We are seeking a Sales Support Executive to join our dynamic sales team based in the Kaki Bukit East Region. This is a full-time position that plays a crucial role in supporting our sales operations and ensuring seamless customer engagement. As a Sales Support Executive, you will be the backbone of our sales department, providing essential administrative and operational support to drive business growth and maintain strong client relationships. Your contributions will directly impact the efficiency of our sales team and the satisfaction of our customers.
Key responsibilities
To manage E-Commerce & Campaign Operations end-to-end order fulfillment and stock levels while coordinating multi-channel promotional campaigns, product listings, and cross-functional inventory planning to optimize sales performance
Coordinate and manage sales activities, including processing customer enquiries, quotations, and orders
Maintain and update sales databases and customer records to ensure accuracy and accessibility
Prepare sales documents, proposals, and presentations for clients and internal stakeholders
Liaise between sales teams, operations, and customers to ensure smooth project execution and delivery
Handle customer communications via email, telephone, and other channels to address inquiries and provide support
Monitor sales performance metrics and assist in preparing reports for management review
Schedule meetings, arrange site visits, and coordinate logistics for sales activities
Process invoices, contracts, and other administrative documentation related to sales transactions
Support the sales team in identifying new business opportunities and maintaining existing client relationships
Assist in organising sales events, product demonstrations, and client presentation
What we're looking for
Proven experience in a sales support, sales coordinator, or similar administrative role within a sales environment
Strong organisational and time management skills with the ability to handle multiple tasks simultaneously
Excellent communication skills, both written and verbal, with a professional and courteous demeanor
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with CRM software or sales management systems
Attention to detail and accuracy in data entry and documentation
Ability to work collaboratively with sales teams and cross-functional departments
Customer service orientation with a genuine commitment to providing support and resolving issues
Problem-solving mindset and proactive approach to identifying and addressing challenges
Fluent spoken and written Chinese to communicate effectively with Chinese-speaking clients, vendors, and regional stakeholders
Diploma or equivalent qualification in business administration, commerce, or a related field
What we offer
At Otto Waste Systems S'pore Pte Ltd, we value our employees and offer a competitive compensation package coupled with a supportive work environment. We provide opportunities for professional development and career progression within a growing organisation. Our benefits include comprehensive healthcare coverage, performance-based incentives, and a collaborative workplace culture that encourages teamwork and innovation. We also recognise the importance of work-life balance and offer flexible working arrangements where possible. As an equal opportunities employer, we are committed to fostering an inclusive workplace where all employees can thrive and contribute their best.
Apply now
If you are a detail-oriented professional with a passion for supporting sales operations and delivering excellent customer service, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to join our team in the Kaki Bukit East Region. We look forward to reviewing your application.