Senior / Executive, E-commerce & Website Experience
Far East Hospitality is a regional hospitality owner and operator with a diverse portfolio of nine unique brands of hotels and serviced residences. You will be part of a performance marketing digital and e-commerce team responsible for driving e-commerce capabilities at Far East Hospitality. As a Senior / Executive, E-commerce and Website Experience, you will take ownership for the content, enhancement and optimisation of the user experience of our 9 web assets and other e-commerce platforms.
- Manage monthly enhancements of websites and e-commerce platforms, including conducting of rigorous user testing and maintaining project/user documentation
- Ensure effective governance of our websites and our e-commerce platforms, including regular audits and creation of content guidelines
- Facilitate or assist in website content updates, and servicing stakeholders through our internal website content ticket centre
- Utilise data and research to propose new features, functionalities, design or content to optimise user experience for 9 websites
- Perform any other duties assigned by supervisor, carrying them out diligently and professionally
You will be working with:
- Head, Digital Marketing and E-commerce
- Assistant Manager, E-commerce & Website Experience
- Internal IT Website Experience Leads
- Web Development Agency
- Web Content Management and Translation Agency
Far East Hospitality is a regional hospitality owner and operator with a diverse portfolio of nine unique brands of hotels and serviced residences. You will be part of a performance marketing digital and e-commerce team responsible for driving e-commerce capabilities at Far East Hospitality. As a Senior / Executive, E-commerce and Website Experience, you will take ownership for the content, enhancement and optimisation of the user experience of our 9 web assets and other e-commerce platforms.
- Manage monthly enhancements of websites and e-commerce platforms, including conducting of rigorous user testing and maintaining project/user documentation
- Ensure effective governance of our websites and our e-commerce platforms, including regular audits and creation of content guidelines
- Facilitate or assist in website content updates, and servicing stakeholders through our internal website content ticket centre
- Utilise data and research to propose new features, functionalities, design or content to optimise user experience for 9 websites
- Perform any other duties assigned by supervisor, carrying them out diligently and professionally
You will be working with:
- Head, Digital Marketing and E-commerce
- Assistant Manager, E-commerce & Website Experience
- Internal IT Website Experience Leads
- Web Development Agency
- Web Content Management and Translation Agency